Your 3Ds journey with .ppl
Discover, Design, and Deliver — a framework built to manage pitfalls, standardize processes, and put your plans into action.
Discover
Our ACE approach — Assess, Calibrate, and Establish Baseline — assures a robust partnership and project implementation.
Assess & understand business requirements
Before starting your journey, it is critical to establish the business goals you need to achieve and to choose the right partner. During Discovery, the right partner works with you to understand your processes, pain points, and needs — carefully assessing goals, objectives, current and planned business models, and stakeholders. This results in risk reduction, a clear road map for implementation, and confidence in the project. The right partner should fill the gaps, answer discovery questions, and prepare an in-depth assessment and documentation, paving the way for clear and mutually agreed goals.
Calibrate
Calibration allows your company and the right partner to align on goals and objectives. It identifies opportunities and road blocks, and defines the measures for success of the project. Calibrating is the perfect opportunity to do a deep dive on your business and understand each of the following areas — people, process, technology, and even culture. Successfully completing this analysis sets the project up for success.
Establish Baseline
Establishing baseline is necessary to complete the assessment and calibration, aligning business challenges, opportunities, goals, processes, and available solutions. The right partner helps establish the baselines that are key to a successful discovery phase through to implementation. A comprehensive documentation is essential in establishing a system of compliance and governance.
Design
The design phase is just as crucial as any other step. This is where we do the process modeling of your existing and proposed frameworks, based on a thorough analysis done during discovery. By simulating both your current and our recommended frameworks, we minimize risks and standardize your processes, resulting in a streamlined and cohesive approach.
Don't worry if we need to recalibrate and re-align along the way — that's all part of the process. To cover all our bases, this phase encompasses everything from process and technology to people, organization, and culture.
Deliver
The moment we've all been waiting for. It kicks off with a meeting of all stakeholders to ensure everyone is aligned and ready to move forward. To make sure everything runs smoothly, we put a few things in place:
Establish Service Level Agreements (SLAs)
Set out performance measures and goals. We compare these against what we consider the glide path so we can make sure we're on track.
Adapt a collaborative model
Communication is key. We'll constantly touch base, hand over tasks, align our efforts, and calibrate our approach — with clear process accountability and ownership while prioritizing a synergized approach.
Establish and monitor controls
Set up processes to ensure everything runs smoothly, keeping an eye on risk and quality monitoring. We conduct frequent, regular audits and checks to ensure we're meeting SLAs and that goals remain accurate, relevant, realistic, and achievable.
With all these measures in place, we're ready to power your business strategies.
Ready to begin your journey?
Let's start with Discovery. Reach out and our .ppl will guide you.