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Japanese Bilingual Outbound Sales Development Representative
As a Sales Development Representative (SDR), you will be the tip of the spear in driving top-of-funnel pipeline growth for our enterprise sales organization. You will partner closely with Account Executives (AEs) and Regional Sales Managers to identify, target, and engage key technical decision-makers (CTOs, VP of Infrastructure, DevOps Leads, Security Executives) within mid-market and Fortune 500 accounts. Impact Role: You will serve as the primary brand ambassador initiating technical interactions with prospective enterprise clients, shaping market expansion across cloud platforms and edge security.
Business Intelligence & Insights Lead
The Business Intelligence & Insights Lead is responsible for transforming operational, customer, and platform data into actionable insights that support decision-making across Support, NOC, Customer Success, and Leadership teams. This role owns dashboards, scorecards, and reporting while proactively analyzing trends and providing data-driven recommendations to improve service delivery, capacity planning, and customer experience. The ideal candidate can clearly explain what is happening, why it is happening, and what actions should be taken, particularly in areas such as call volume, ticket trends, SLA performance, and CSAT.
Project Manager
The Project Manager supports the successful delivery of platform releases and cross-functional projects by coordinating activities, tracking progress, documenting user stories, and ensuring effective communication across teams. Working closely with Product Management, Engineering, QA, Support, and the Technical Project Manager, this role helps keep projects organized, on schedule, and aligned with business objectives. The ideal candidate is an organized, detail-oriented professional with strong writing skills, the ability to quickly learn technical concepts, and a proactive approach to driving projects forward.
Email and Social Media Campaign Lead
We are looking for someone to enhance our email and social campaigns and treat it as a system rather than a series of one-off sends. As we start to drive campaigns to cold emails, we are looking to use the Instantly.ai tool, we need this person to own Instantly end to end: the sending infrastructure behind it, the lists that feed it and the sequences that run through it. Social sits alongside that as a supporting channel. It should reinforce the email campaign, with email as the primary focus of this role and where the majority of the time goes. If you are data driven and the kind of marketer who gets satisfaction out of making social metrics and reply rates climb, keep reading.
Don't see a role that fits? Send your CV to [email protected].